Debt help

If you are in debt to a payday lender it’s a good idea to find a free financial counsellor.

If you don’t know how to pay your current debts, there are likely to be a number of options better than a payday loan:

  1.  find a free financial counsellor
  2. review these alternatives to high cost payday loans
  3. check the MoneySmart web site or

Do you have a dispute with a payday lender?

You should first complain to the lender.

If you do not get an outcome you are happy with you can complain to the External Dispute Resolution scheme to which the pay day lender belongs.  This is most likely the  Credit Ombudsman Service or the Financial Ombudsman Service.

The Credit Ombudsman Service provides consumers and financial service providers an accessible, independent and fair dispute resolution service. It offer an impartial dispute resolution service as an alternative to legal proceedings for resolving complaints with a participating financial service provider. This service is free to consumers. You can get tips on making your complaint or if needed a referral to a free legal service by calling 1800 007 007.

No comments yet.

Leave a Reply

Featuring Recent Posts WordPress Widget development by YD